Privacy policy

What Personal Information About Customers Does Stork Craft Manufacturing, Inc. collect?

Stork Craft Manufacturing Inc. typically collects shipping information (name and address) and contact information (e-mail address and phone number) to facilitate shipping or contacting you in the event of a product recall.

If you require out of warranty parts, we may collect your credit card information for payment purposes. This information is collected and processed over the telephone. Payment processing is performed via a third-party payment processor. Your payment information is never retained or stored by Stork Craft Manufacturing Inc.

For What Purposes Does Stork Craft Manufacturing, Inc. Use Your Personal Information?

Your data is only used for the purpose for which it was provided to Stork Craft Manufacturing Inc. We use your personal information in the following ways:

• To deliver products and parts to your chosen ship to destination, including order processing and shipment updates.
• To provide customer care services including troubleshooting products, assembly support, warranty & parts services.
• Marketing updates if you signed up for our newsletter.

How Is Your Information Processed?

Stork Craft Manufacturing Inc. receives this information:

• Via third party retail partners where you placed your order
• Through web forms on our website
• By you, via e-mail, chat, etc.

All channels of data communication described above are securely encrypted.

How Is Your Information Shared?

Your data will only be shared by us with third-party companies for the purpose for which it was provided. It is never shared or sold for any other purpose. For example, we may share your information with third-party logistics or parcel carrier companies so that they can ship and deliver your parcel to you.

How Is Your Information Disposed?

Your personal data is only retained long enough to successfully fulfill its intended purpose or to contact you in the event of a product recall. When your data is no longer needed for either purpose, your data is purged from our records.

Related Parties

Purchases made directly from Storkcraft.com are powered by Shopify and Shopify Pay:

https://www.shopify.com/legal/privacy

Credit card payments for out of warranty customer care parts orders are processed via Moneris:

https://www.moneris.com/en/legal/privacy-notice